KeyBuddy Privacy Policy

Last Updated: February 2025

Welcome to KeyBuddy. This Privacy Policy is designed to help you understand how we collect, use, and protect your personal information. Game4play Limited ("we") is committed to protecting your privacy and personal information, and complies with relevant regulations including the EU Digital Services Act (DSA).

1. Information Collection and Legal Basis

We collect and process your personal information based on the following legal grounds:

• Performance of our service contract with you
• Compliance with legal obligations
• Our legitimate interests (provided they don't override your rights and freedoms)
• Your explicit consent

Information we collect includes:

• Input Data:
  • All input data is processed locally on your device
  • We do not upload or store your input content
  • You can clear input history on your device at any time
• Usage Data:
  • App performance data
  • Feature usage statistics
  • Crash reports
• Device Information:
  • Device model
  • Operating system version
  • Language settings
  • Time zone information

2. Information Use Purpose and Method

We use the collected information to:

• Provide, maintain, and improve our KeyBuddy services
• Develop new features and enhance user experience
• Troubleshoot technical issues
• Send essential service notifications
• Prevent fraud and abuse
• Ensure compliance with legal requirements

3. Data Storage and Transmission

About your data:

• Storage Location: Data is stored on servers in the EU and Hong Kong
• Storage Period: We retain your data only for as long as necessary
• Data Transmission: If data is transferred across borders, we ensure compliance with GDPR and related regulations
• Data Minimization: We only collect necessary personal information

4. Information Security Measures

We take the following measures to protect your data:

• Data encryption for transmission and storage
• Access control and identity verification
• Regular security audits
• Employee data protection training
• Incident response plan

5. User Rights

Under GDPR and DSA regulations, you have the following rights:

• Right to Access: Obtain a copy of your personal data that we hold
• Right to Rectification: Request corrections to inaccurate personal data
• Right to Erasure: Request the deletion of your personal data
• Right to Restrict Processing: Limit how we process your data
• Right to Data Portability: Receive your data in a machine-readable format
• Right to Object: Object to our processing of your data
• Right to Withdraw Consent: Withdraw your consent at any time

6. Algorithm Transparency

In accordance with DSA requirements, we maintain transparency regarding:

• The principles and operations of KeyBuddy's algorithms
• The basis for our personalized recommendations
• Our content sorting and filtering mechanisms
• Options to disable personalization features

7. Child Privacy Protection

We take special measures to protect child privacy:

• We will not intentionally collect personal information from children under 13
• Delete immediately if collected by mistake
• Provide special protection measures for minors

8. Third-Party Services

We use the following third-party services:

• Firebase:
  • Purpose: Performance monitoring and crash analysis for KeyBuddy
  • Data Processing: Complies with GDPR
  • Details: Firebase Privacy Policy
• Adjust:
  • Purpose: Installation and usage analysis
  • Data Processing: Complies with GDPR
  • Details: Adjust Privacy Policy

9. Complaints and Appeals

If you believe your data protection rights have been violated:

• You may contact our Data Protection Officer directly
• File a complaint with the relevant data protection authority
• We will respond to your concerns within 30 days

10. Contact Information

For data protection inquiries, please contact:

Company: Game4play Limited
Address: UNIT 225-22, 2/F, MEGA CUBE, 8 WANG KWONG ROAD, KOWLOON BAY, HONG KONG
Data Protection Officer Email: [email protected]
General Inquiries: [email protected]

Last updated: February 2025